Skilled Nursing

WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT

501 CAMPUS AVENUE, CHESTERTOWN, MD 21620

38beds
Skilled Nursingcare types
5/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.2h

Hrs/resident · weekday

Expected: 3.7h

3.4h

Hrs/resident · weekend

vs 3.2h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

Turnover data not yet reported for this facility.

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0689Severity JFeb 23, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Jul 13, 2023

10 standard deficiencies in the last 3 years

View all
0812Severity FDec 11, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Severity DFeb 23, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0759Severity DFeb 23, 2024

Ensure medication error rates are not 5 percent or greater.

0758Severity DFeb 23, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0740Severity DFeb 23, 2024

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0726Severity EFeb 23, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0656Severity DFeb 23, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0625Severity DFeb 23, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0610Severity EFeb 23, 2024

Respond appropriately to all alleged violations.

0609Severity EFeb 23, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

ACTS COMMUNITIES OF MARYLAND, INC.· Non profit - Corporation

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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