Skilled Nursing

WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER

90 WEST STREET, WILMINGTON, MA 01887

142beds
Skilled Nursingcare types
2/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

3.2h

Hrs/resident · weekday

Expected: 3.2h

2.8h

Hrs/resident · weekend

vs 3.2h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
36%
LPNs
CNAs
43%

Administrator turnover: 2 in the past year — above average

Health Inspection Deficiencies · Last 3 Years

56 standard deficiencies in the last 3 years

View all
0880Severity DSep 12, 2025

Provide and implement an infection prevention and control program.

0842Severity DSep 12, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0804Severity ESep 12, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0729Severity DSep 12, 2025

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0698Severity ESep 12, 2025

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0692Severity DSep 12, 2025

Provide enough food/fluids to maintain a resident's health.

0686Severity ESep 12, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Severity DSep 12, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity ESep 12, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0600Severity GSep 12, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0580Severity DSep 12, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0550Severity DSep 12, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Severity DFeb 28, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Severity DSep 19, 2024

Provide and implement an infection prevention and control program.

0812Severity ESep 19, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Severity ESep 19, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0759Severity DSep 19, 2024

Ensure medication error rates are not 5 percent or greater.

0698Severity DSep 19, 2024

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0695Severity DSep 19, 2024

Provide safe and appropriate respiratory care for a resident when needed.

0694Severity DSep 19, 2024

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0692Severity DSep 19, 2024

Provide enough food/fluids to maintain a resident's health.

0690Severity ESep 19, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0689Severity DSep 19, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0686Severity DSep 19, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Severity DSep 19, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0658Severity DSep 19, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

0656Severity DSep 19, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0641Severity BSep 19, 2024

Ensure each resident receives an accurate assessment.

0640Severity BSep 19, 2024

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0554Severity DSep 19, 2024

Allow residents to self-administer drugs if determined clinically appropriate.

0550Severity DSep 19, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0604Severity DMar 19, 2024

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0947Severity FSep 8, 2023

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0943Severity FSep 8, 2023

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0880Severity DSep 8, 2023

Provide and implement an infection prevention and control program.

0842Severity DSep 8, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0812Severity ESep 8, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Severity ESep 8, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0760Severity ESep 8, 2023

Ensure that residents are free from significant medication errors.

0759Severity ESep 8, 2023

Ensure medication error rates are not 5 percent or greater.

0756Severity DSep 8, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0740Severity DSep 8, 2023

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0726Severity ESep 8, 2023

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0698Severity DSep 8, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0695Severity ESep 8, 2023

Provide safe and appropriate respiratory care for a resident when needed.

0694Severity DSep 8, 2023

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0693Severity DSep 8, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0692Severity DSep 8, 2023

Provide enough food/fluids to maintain a resident's health.

0686Severity DSep 8, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Severity DSep 8, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity DSep 8, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

0658Severity DSep 8, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

0656Severity ESep 8, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0584Severity DSep 8, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0552Severity ESep 8, 2023

Ensure that residents are fully informed and understand their health status, care and treatments.

0550Severity DSep 8, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

WILLOW BROOK OPERATOR LLC· For profit - Corporation

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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