Skilled Nursing

West Hickory Haven

3310 W Commerce Rd, Milford, MI 48380

101beds
Skilled Nursingcare types
2/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.5h

Hrs/resident · weekday

Expected: 4.4h

3.9h

Hrs/resident · weekend

vs 3.5h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
65%
LPNs
CNAs
68%

Administrator turnover: 1 in the past year

Health Inspection Deficiencies · Last 3 Years

41 standard deficiencies in the last 3 years

View all
0628Severity DMar 9, 2026

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0627Severity DMar 9, 2026

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0761Severity DJan 20, 2026

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0689Severity GJan 20, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Severity DOct 29, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0604Severity GOct 29, 2025

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0689Severity GAug 26, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Severity DAug 26, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Severity EJul 24, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0849Severity DMar 13, 2025

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0689Severity DMar 13, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0678Severity EMar 13, 2025

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0557Severity EMar 13, 2025

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0812Severity FDec 16, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0758Severity DDec 16, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0689Severity DSep 25, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DSep 25, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0600Severity DSep 25, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0755Severity EApr 10, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0600Severity GApr 10, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0585Severity DApr 10, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0912Severity BFeb 7, 2024

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0880Severity DFeb 7, 2024

Provide and implement an infection prevention and control program.

0806Severity DFeb 7, 2024

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0761Severity EFeb 7, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0758Severity DFeb 7, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0692Severity DFeb 7, 2024

Provide enough food/fluids to maintain a resident's health.

0689Severity GFeb 7, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DFeb 7, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity DFeb 7, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0658Severity DFeb 7, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

0644Severity DFeb 7, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0561Severity DFeb 7, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0557Severity DFeb 7, 2024

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0550Severity DFeb 7, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0740Severity EAug 29, 2023

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0689Severity GAug 29, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Severity EJul 12, 2023

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0689Severity DJul 12, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Severity DJul 12, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0550Severity DJul 12, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

ARDAN, INC.· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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