Skilled Nursing

Victoria Haven Nursing Facility

137 NICHOLS STREET, NORWOOD, MA 02062

31beds
Skilled Nursingcare types
2/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

4.0h

Hrs/resident · weekday

Expected: 4.8h

4.4h

Hrs/resident · weekend

vs 4.0h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
60%
LPNs
CNAs
36%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

39 standard deficiencies in the last 3 years

View all
0947Severity DJan 21, 2026

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0887Severity DJan 21, 2026

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0880Severity FJan 21, 2026

Provide and implement an infection prevention and control program.

0867Severity FJan 21, 2026

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0840Severity DJan 21, 2026

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0812Severity EJan 21, 2026

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0805Severity EJan 21, 2026

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0777Severity DJan 21, 2026

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

0772Severity DJan 21, 2026

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

0761Severity EJan 21, 2026

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0759Severity EJan 21, 2026

Ensure medication error rates are not 5 percent or greater.

0756Severity EJan 21, 2026

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0730Severity FJan 21, 2026

Observe each nurse aide's job performance and give regular training.

0727Severity FJan 21, 2026

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0684Severity EJan 21, 2026

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0658Severity EJan 21, 2026

Ensure services provided by the nursing facility meet professional standards of quality.

0580Severity DJan 21, 2026

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0887Severity EFeb 18, 2025

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0883Severity EFeb 18, 2025

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0880Severity EFeb 18, 2025

Provide and implement an infection prevention and control program.

0761Severity DFeb 18, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0758Severity DFeb 18, 2025

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0756Severity DFeb 18, 2025

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0677Severity DFeb 18, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0658Severity DFeb 18, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

0655Severity DFeb 18, 2025

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0640Severity BFeb 18, 2025

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0887Severity EFeb 29, 2024

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0883Severity EFeb 29, 2024

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0842Severity DFeb 29, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0813Severity DFeb 29, 2024

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0761Severity EFeb 29, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0759Severity DFeb 29, 2024

Ensure medication error rates are not 5 percent or greater.

0684Severity GFeb 29, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0658Severity EFeb 29, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

0656Severity DFeb 29, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0625Severity BFeb 29, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Severity BFeb 29, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0580Severity GFeb 29, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

137 NICHOLS ST INC· For profit - Corporation

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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