Skilled Nursing

Vero Health & Rehab of Sylva

417 Cloverdale Road, Sylva, NC 28779

106beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

Special Focus Candidate — This facility has been identified as a candidate for the Special Focus Facility program, indicating below-average inspection performance.

3.0h

Hrs/resident · weekday

Expected: 3.3h

2.9h

Hrs/resident · weekend

vs 3.0h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

Turnover data not yet reported for this facility.

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0690Severity KJul 30, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected: Aug 20, 2024

SeriousImmediate Jeopardy0726Severity JMay 22, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected: Aug 20, 2024

SeriousImmediate Jeopardy0689Severity JMay 22, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Aug 20, 2024

SeriousImmediate Jeopardy0684Severity JMay 22, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected: Jul 30, 2024

SeriousImmediate Jeopardy0600Severity JMay 22, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected: Jul 30, 2024

SeriousImmediate Jeopardy0580Severity JMay 22, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected: Jul 30, 2024

SeriousImmediate Jeopardy0689Severity JNov 21, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Dec 7, 2023

43 standard deficiencies in the last 3 years

View all
0887Severity DAug 14, 2025

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0883Severity DAug 14, 2025

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0851Severity FAug 14, 2025

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0578Severity DAug 14, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0577Severity CAug 14, 2025

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0570Severity CAug 14, 2025

Assure the security of all personal funds of residents deposited with the facility.

0558Severity DAug 14, 2025

Reasonably accommodate the needs and preferences of each resident.

0883Severity DJul 30, 2024

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0880Severity FJul 30, 2024

Provide and implement an infection prevention and control program.

0812Severity EJul 30, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0726Severity DJul 30, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0695Severity DJul 30, 2024

Provide safe and appropriate respiratory care for a resident when needed.

0689Severity DJul 30, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0688Severity DJul 30, 2024

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0677Severity DJul 30, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0644Severity DJul 30, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0609Severity DJul 30, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0584Severity FJul 30, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0568Severity CJul 30, 2024

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0561Severity DJul 30, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0558Severity DJul 30, 2024

Reasonably accommodate the needs and preferences of each resident.

0553Severity DJul 30, 2024

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0550Severity GJul 30, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0867Severity EMay 22, 2024

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0841Severity EMay 22, 2024

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

0760Severity GMay 22, 2024

Ensure that residents are free from significant medication errors.

0755Severity GMay 22, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0609Severity EMay 22, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0584Severity FMay 22, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0563Severity DMay 22, 2024

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

0880Severity DNov 30, 2023

Provide and implement an infection prevention and control program.

0867Severity DNov 30, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0755Severity DNov 30, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0689Severity GNov 30, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0550Severity DNov 30, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0697Severity GNov 21, 2023

Provide safe, appropriate pain management for a resident who requires such services.

0880Severity DOct 18, 2023

Provide and implement an infection prevention and control program.

0867Severity DOct 18, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0760Severity DOct 18, 2023

Ensure that residents are free from significant medication errors.

0759Severity EOct 18, 2023

Ensure medication error rates are not 5 percent or greater.

0640Severity BOct 18, 2023

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0636Severity DOct 18, 2023

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0550Severity GOct 18, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

Caldwell Memorial Hospital

Emergency

6.9 mi

UNC Health Blue Ridge - Valdese

Emergency

8.8 mi

Frye Regional Medical Center

Emergency

9.7 mi

Proximity to emergency care is especially important for medically complex residents.

Ownership

SYLVA OPERATIONS LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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