Skilled Nursing

The Willows At East Lansing

3500 Coolidge Road, East Lansing, MI 48823

65beds
Skilled Nursingcare types
4/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.2h

Hrs/resident · weekday

Expected: 3.6h

3.0h

Hrs/resident · weekend

vs 3.2h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
6%
LPNs
CNAs
29%

Administrator turnover: 1 in the past year

Health Inspection Deficiencies · Last 3 Years

30 standard deficiencies in the last 3 years

View all
0842Severity DMar 20, 2026

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0684Severity DMar 20, 2026

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Severity FJan 8, 2026

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Severity DJan 8, 2026

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity DJan 8, 2026

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0645Severity DJan 8, 2026

PASARR screening for Mental disorders or Intellectual Disabilities

0644Severity DJan 8, 2026

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0585Severity EJan 8, 2026

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0578Severity DJan 8, 2026

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0887Severity DOct 17, 2024

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0758Severity DOct 17, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0740Severity DOct 17, 2024

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0679Severity DOct 17, 2024

Provide activities to meet all resident's needs.

0657Severity DOct 17, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity DOct 17, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0625Severity BOct 17, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Severity BOct 17, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0689Severity DJul 5, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DJul 5, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0847Severity DSep 20, 2023

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0761Severity DSep 20, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0758Severity DSep 20, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0692Severity DSep 20, 2023

Provide enough food/fluids to maintain a resident's health.

0679Severity DSep 20, 2023

Provide activities to meet all resident's needs.

0657Severity DSep 20, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0645Severity DSep 20, 2023

PASARR screening for Mental disorders or Intellectual Disabilities

0644Severity DSep 20, 2023

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0641Severity DSep 20, 2023

Ensure each resident receives an accurate assessment.

0585Severity DSep 20, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0558Severity DSep 20, 2023

Reasonably accommodate the needs and preferences of each resident.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

TRILOGY HEALTHCARE OF CLINTON LLC· For profit - Corporation

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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