Skilled Nursing

Ontario Center for Rehabilitation and Healthcare

3062 County Complex Drive, Canandaigua, NY 14424

98beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

Special Focus Candidate — This facility has been identified as a candidate for the Special Focus Facility program, indicating below-average inspection performance.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

2.5h

Hrs/resident · weekday

Expected: 3.5h

2.9h

Hrs/resident · weekend

vs 2.5h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
88%
LPNs
CNAs
82%

Administrator turnover: 3 in the past year — above average

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0600Severity KJan 31, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected: Mar 5, 2025

23 standard deficiencies in the last 3 years

View all
0919Severity EMar 17, 2026

Make sure that a working call system is available in each resident's bathroom and bathing area.

0880Severity EMar 17, 2026

Provide and implement an infection prevention and control program.

0658Severity DMar 17, 2026

Ensure services provided by the nursing facility meet professional standards of quality.

0641Severity EMar 17, 2026

Ensure each resident receives an accurate assessment.

0584Severity EMar 17, 2026

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0919Severity FJan 31, 2025

Make sure that a working call system is available in each resident's bathroom and bathing area.

0883Severity DJan 31, 2025

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0880Severity EJan 31, 2025

Provide and implement an infection prevention and control program.

0835Severity FJan 31, 2025

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0761Severity DJan 31, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0725Severity HJan 31, 2025

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0690Severity DJan 31, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0686Severity DJan 31, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Severity EJan 31, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity EJan 31, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0623Severity BJan 31, 2025

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0585Severity EJan 31, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0568Severity BJan 31, 2025

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0550Severity GJan 31, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0658Severity DNov 2, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

0625Severity DJul 2, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0689Severity DApr 5, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0677Severity DApr 5, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

ONTARIO OPERATIONS ASSOC LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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