Skilled Nursing

Normandy Terrace Nursing & Rehabilitation Center

841 Rice Rd, San Antonio, TX 78220

320beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

2.5h

Hrs/resident · weekday

Expected: 3.1h

2.8h

Hrs/resident · weekend

vs 2.5h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

Turnover data not yet reported for this facility.

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0689Severity JAug 18, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Aug 16, 2025

SeriousImmediate Jeopardy0689Severity JApr 25, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Feb 18, 2025

SeriousImmediate Jeopardy0656Severity KAug 13, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected: Aug 14, 2024

SeriousImmediate Jeopardy0600Severity KAug 13, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected: Aug 14, 2024

SeriousImmediate Jeopardy0580Severity JJun 22, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected: Jul 18, 2024

SeriousImmediate Jeopardy0689Severity JApr 18, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Mar 5, 2024

35 standard deficiencies in the last 3 years

View all
0695Severity DApr 24, 2026

Provide safe and appropriate respiratory care for a resident when needed.

0552Severity DApr 24, 2026

Ensure that residents are fully informed and understand their health status, care and treatments.

0842Severity DMar 20, 2026

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0761Severity DMar 20, 2026

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0689Severity DMar 20, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Severity DFeb 23, 2026

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0558Severity EFeb 23, 2026

Reasonably accommodate the needs and preferences of each resident.

0627Severity DJan 16, 2026

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0602Severity DJan 16, 2026

Protect each resident from the wrongful use of the resident's belongings or money.

0584Severity DJan 16, 2026

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Severity ENov 25, 2025

Provide and implement an infection prevention and control program.

0583Severity DNov 25, 2025

Keep residents' personal and medical records private and confidential.

0609Severity DAug 18, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0732Severity CAug 15, 2025

Post nurse staffing information every day.

0880Severity EJul 25, 2025

Provide and implement an infection prevention and control program.

0842Severity DJul 25, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0814Severity CJul 25, 2025

Dispose of garbage and refuse properly.

0813Severity DJul 25, 2025

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0761Severity DJul 25, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0726Severity DJul 25, 2025

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0690Severity DJul 25, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0583Severity DJul 25, 2025

Keep residents' personal and medical records private and confidential.

0557Severity DJul 25, 2025

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0552Severity EJul 25, 2025

Ensure that residents are fully informed and understand their health status, care and treatments.

0609Severity EApr 25, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0842Severity DJun 22, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0677Severity DJun 22, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0687Severity DMay 31, 2024

Provide appropriate foot care.

0679Severity EMay 31, 2024

Provide activities to meet all resident's needs.

0645Severity DMay 31, 2024

PASARR screening for Mental disorders or Intellectual Disabilities

0641Severity DMay 31, 2024

Ensure each resident receives an accurate assessment.

0576Severity FMay 31, 2024

Ensure residents have reasonable access to and privacy in their use of communication methods.

0558Severity DMay 31, 2024

Reasonably accommodate the needs and preferences of each resident.

0924Severity DMar 22, 2024

Put firmly secured handrails on each side of hallways.

0921Severity EMar 22, 2024

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

WEST WHARTON COUNTY HOSPITAL DISTRICT· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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