Skilled Nursing

NEW LONDON SUB-ACUTE AND NURSING

90 CLARK LANE, WATERFORD, CT 06385

120beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

Special Focus Candidate — This facility has been identified as a candidate for the Special Focus Facility program, indicating below-average inspection performance.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

3.2h

Hrs/resident · weekday

Expected: 3.8h

3.4h

Hrs/resident · weekend

vs 3.2h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
53%
LPNs
CNAs
43%

Administrator turnover: 2 in the past year — above average

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0689Severity JApr 22, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

SeriousImmediate Jeopardy0600Severity JApr 22, 2026

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

SeriousImmediate Jeopardy0760Severity JAug 21, 2025

Ensure that residents are free from significant medication errors.

Corrected: Sep 3, 2025

SeriousImmediate Jeopardy0760Severity JJun 30, 2025

Ensure that residents are free from significant medication errors.

Corrected: Sep 5, 2025

SeriousImmediate Jeopardy0684Severity KMar 27, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected: May 7, 2025

SeriousImmediate Jeopardy0658Severity KMar 27, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected: May 7, 2025

SeriousImmediate Jeopardy0610Severity JMar 27, 2025

Respond appropriately to all alleged violations.

Corrected: May 7, 2025

55 standard deficiencies in the last 3 years

View all
0805Severity DApr 22, 2026

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0773Severity DApr 22, 2026

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0742Severity DApr 22, 2026

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0697Severity DApr 22, 2026

Provide safe, appropriate pain management for a resident who requires such services.

0656Severity DApr 22, 2026

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0636Severity BApr 22, 2026

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0609Severity DApr 22, 2026

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0580Severity DApr 22, 2026

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0695Severity DFeb 6, 2026

Provide safe and appropriate respiratory care for a resident when needed.

0689Severity GFeb 6, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0585Severity DFeb 6, 2026

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0584Severity DFeb 6, 2026

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0865Severity EAug 21, 2025

Have a plan that describes the process for conducting QAPI and QAA activities.

0842Severity DAug 21, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0835Severity DAug 21, 2025

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0755Severity HAug 21, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0730Severity EAug 21, 2025

Observe each nurse aide's job performance and give regular training.

0656Severity DAug 21, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0580Severity EAug 21, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0689Severity DJun 30, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Severity EJun 30, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

0610Severity DJun 30, 2025

Respond appropriately to all alleged violations.

0609Severity DJun 30, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0580Severity DJun 30, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0949Severity CMar 27, 2025

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0946Severity EMar 27, 2025

Provide training in compliance and ethics.

0944Severity BMar 27, 2025

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0943Severity EMar 27, 2025

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0880Severity DMar 27, 2025

Provide and implement an infection prevention and control program.

0868Severity BMar 27, 2025

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0842Severity BMar 27, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0835Severity DMar 27, 2025

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0812Severity EMar 27, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0810Severity DMar 27, 2025

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0759Severity EMar 27, 2025

Ensure medication error rates are not 5 percent or greater.

0755Severity DMar 27, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0726Severity DMar 27, 2025

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0698Severity DMar 27, 2025

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0695Severity DMar 27, 2025

Provide safe and appropriate respiratory care for a resident when needed.

0692Severity DMar 27, 2025

Provide enough food/fluids to maintain a resident's health.

0689Severity DMar 27, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0688Severity DMar 27, 2025

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0686Severity DMar 27, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0657Severity DMar 27, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0609Severity EMar 27, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0607Severity DMar 27, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0603Severity EMar 27, 2025

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0600Severity GMar 27, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0584Severity EMar 27, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0570Severity BMar 27, 2025

Assure the security of all personal funds of residents deposited with the facility.

0553Severity EMar 27, 2025

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0689Severity DJan 13, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DNov 21, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0656Severity DNov 21, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Severity DAug 23, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

88 CLARK OPERATING LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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