Skilled Nursing

HERITAGE HILLS LIVING & REHABILITATION CENTER

411 NORTH WEST STREET, MCALESTER, OK 74502

81beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

3.3h

Hrs/resident · weekday

Expected: 4.8h

4.6h

Hrs/resident · weekend

vs 3.3h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
LPNs
CNAs
55%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

42 standard deficiencies in the last 3 years

View all
0842Severity ENov 24, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0689Severity DNov 24, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0600Severity DNov 24, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Severity EJul 30, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656Severity EJul 30, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0600Severity DJul 30, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0584Severity EJul 30, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0583Severity EJul 30, 2025

Keep residents' personal and medical records private and confidential.

0584Severity DDec 27, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Severity FOct 31, 2024

Provide and implement an infection prevention and control program.

0812Severity FOct 31, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Severity EOct 31, 2024

Provide safe and appropriate respiratory care for a resident when needed.

0689Severity DOct 31, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0644Severity DOct 31, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0641Severity EOct 31, 2024

Ensure each resident receives an accurate assessment.

0610Severity DOct 31, 2024

Respond appropriately to all alleged violations.

0600Severity GOct 31, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0880Severity EOct 12, 2023

Provide and implement an infection prevention and control program.

0584Severity EOct 12, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Severity DAug 10, 2023

Provide and implement an infection prevention and control program.

0812Severity FAug 10, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Severity DAug 10, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0760Severity EAug 10, 2023

Ensure that residents are free from significant medication errors.

0758Severity EAug 10, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0757Severity DAug 10, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0756Severity DAug 10, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0689Severity EAug 10, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0686Severity EAug 10, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Severity EAug 10, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity EAug 10, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

0661Severity DAug 10, 2023

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0657Severity EAug 10, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity DAug 10, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0645Severity DAug 10, 2023

PASARR screening for Mental disorders or Intellectual Disabilities

0644Severity EAug 10, 2023

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0642Severity DAug 10, 2023

Ensure a qualified health professional conducts resident assessments.

0641Severity EAug 10, 2023

Ensure each resident receives an accurate assessment.

0638Severity DAug 10, 2023

Assure that each resident’s assessment is updated at least once every 3 months.

0584Severity EAug 10, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0583Severity EAug 10, 2023

Keep residents' personal and medical records private and confidential.

0561Severity DAug 10, 2023

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0552Severity DAug 10, 2023

Ensure that residents are fully informed and understand their health status, care and treatments.

View full inspection history on Medicare.gov

Civil Monetary Penalties

Fined 1 time · $73,288 total

Oct 31, 2024$73,288Fine
View on Medicare.gov

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

HERITAGE HILLS NURSING CENTER INC· For profit - Individual

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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